Privacy Policy

Privacy Policy for Fermers Valhalla Farms

Effective Date: 09.01.2025.

1. Introduction

Fermes Valhalla Farms (“we”, “us”, “our”) operates the website https://fermesvalhallafarms.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Québec privacy legislation and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as applicable.
Learn more: Office of the Privacy Commissioner of Canada – PIPEDA

2. Contact Information

Fermes Valhalla Farms
2455 Chemin de la Bataille Nord
St-Jean-sur-Richelieu, Québec J2W 1B9
Email: valhalla.montreal@gmail.com

3. What Personal Information We Collect

We may collect personal information such as:

  • Name, email address, phone number (for inquiries, newsletter subscriptions, event registrations)
  • Mailing address (for orders or deliveries)
  • Usage data (e.g., IP address, pages visited, cookies for analytics and site improvement)

4. Why We Collect It & Legal Basis

We collect personal information for purposes including:

  • Responding to your inquiries and providing services
  • Communicating news, updates, and newsletters (with your consent)
  • Communicating news, updates, and newsletters (with your consent)

We obtain explicit or implied consent before collecting, using, or disclosing such information, in line with legal obligations.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with:

  • Trusted third-party service providers (e.g., for email delivery, analytics) under confidentiality agreements
  • Government or legal authorities if required by law or to protect our rights

6. Data Retention & Security

We retain personal information only as long as necessary for the described purposes or as required by law. We implement appropriate security measures (technical and organizational) to safeguard your data.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete information
  • Withdraw consent (subject to legal and contractual limitations)
  • Lodge complaints with:
    - Commission d’accès à l’information du Québec: https://www.cai.gouv.qc.ca
    - Office of the Privacy Commissioner of Canada: https://www.priv.gc.ca

8. Breach Notification

In the event of a data breach posing real risk of significant harm, we will notify:

  • Affected individuals
  • The appropriate privacy authority, in accordance with legal requirements

9. Cookies & Tracking Technologies

Our site may use cookies or similar technologies for analytics and performance optimization. You can manage cookies through your browser settings. If we implement interest-based advertising, we’ll provide clear notice and opt-out options.

10. Marketing Communications (CASL Compliance)

For email or SMS marketing, we comply with Canada’s Anti-Spam Law (CASL) by:

  • Obtaining your express or implied consent before sending communications
  • Including our contact information and a clear unsubscribe mechanism in every message
    More information: Government of Canada – CASL

11. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes via email or a notice on our site, and update the “Effective Date” accordingly.

12. How to Contact Us

For privacy-related questions, to request access or corrections, or file a complaint, please contact us at email: valhalla.montreal@gmail.com